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10:00AM—8:00PM
Mon
9:00AM—8:00PM
Tue
9:00AM—8:00PM
Wed
9:00AM—8:00PM
Thu
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5photos Goodwill Thrift Store & Donation Center in Smyrna
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Reviews about Goodwill Thrift Store & Donation Center in Smyrna
4.2
/ 43 reviews and137 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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Marisol O.
September 29, 2022, 2:24 am
This particular Goodwill has some interesting finds. Today, Ifound aCricut machine like new and itworks. With everything included and it'sbox. The reason for not giving a5star, honestly, itis because all the clothing seemed tobe somehow disorganized compared toother Goodwill Stores. Other than that, itwas good
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Company's official reply
October 5, 2022, 4:43 pm
Thanks Marisol for supporting our mission toput people towork!
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Stanley W.
August 11, 2022, 12:31 am
A great thrift store. Neat clean and well stocked.
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Jordan P.
July 6, 2022, 12:10 am
As with most Goodwill stores, pretty good variety and turnover ofstuff. Prices can vary (and seem alittle random attimes) but there are bargains tobe found. Friendly staff. Well worth the stop for bargain-hunting inthe area.
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Company's official reply
July 6, 2022, 4:40 pm
Thank you for your kind remarks Jordan. Byshopping and donating toGoodwill, you help usput North Georgians towork!
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Brenda B.
June 6, 2022, 12:09 am
Love mea good deal!
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Company's official reply
June 7, 2022, 6:17 pm
Hey Brenda. We're all about providing quality items ata bargain here atGoodwill! Byshopping and donating toGoodwill, you help usput North Georgians towork. Thankyou!
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Joyce B.
May 16, 2022, 5:40 am
I didn't find what Iwas lookingfor, but myson found some great items
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Company's official reply
May 17, 2022, 5:21 pm
Hey Joyce. We're all about the treasure hunt here atGoodwill! Byshopping and donating toGoodwill, you help usput North Georgians towork. Thankyou!
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Lyre
April 22, 2022, 2:36 am
Manager Christopher isfantastic- very helpful and professional! Hehelped uswith some questions wecouldn’t find answers toonline and got usall setup. The selection here isalso really good, and it’s always clean and well organized. Will definitely bereturning tothis Goodwill!
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Company's official reply
April 23, 2022, 8:13 pm
Customer service isour number one priority toshoppers and donors alike! Thank you for visiting your local Goodwill Lyre and supporting our mission toput North Georgians towork!
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Adrienne N.
February 23, 2022, 3:21 am
Nice staff! Great shopping experience!
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Company's official reply
February 23, 2022, 6:54 pm
Customer service isour number one priority toshoppers and donors alike! Thank you for visiting your local Goodwill Adrienne and supporting our mission toput North Georgians towork!
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Hope
February 22, 2022, 11:02 am
I have visited many Goodwill stores but this one have really good stuff. Everyday you get tosee new stuff updated and they are nearly new orgood asnew. They have agood book collectiontoo.
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Company's official reply
February 23, 2022, 6:53 pm
Hey Hope. We're all about the treasure hunt here atGoodwill! Byshopping and donating toGoodwill, you help usput North Georgians towork. Thankyou!
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kim w.
January 20, 2022, 4:40 am
Lots ofgood stuff
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Company's official reply
January 20, 2022, 8:37 pm
Thanks kim for supporting our mission toput people towork!
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Bobby S.
December 30, 2021, 11:42 pm
Tried tobuy apair ofjeans and severalCDs, but one ofthe CDs was missing, however, Iwanted tobuy the insert and case atfull price regardless. They refused tosell the empty case. Then when Iwent topay, Iwas adollar short insmall bills, soI had topay with a50. Then they refused totake the cash until Iinsisted onit, then magically they could take itand had change. This was aridiculously difficult transaction, for noreason.
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Company's official reply
January 3, 2022, 11:57 pm
Hi Bobby. Wethank and appreciate you for bringing this toour attention sowe can work oncontinuously improving our service. Our guest experience team has been notified ofyour recent experience atour store. Please contact usat404.420.9929toshare any additional concerns. Thankyou.
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Rebecca S.
December 29, 2021, 9:45 pm
Change rooms have been closed for years.
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Company's official reply
January 3, 2022, 11:24 pm
Hi Rebecca. With dressing rooms being temporarily closed for safety reasons, weare now accepting returns with the receipt tothe same store ofpurchase. Itmust bewithin 7days ofthe original purchase and you get agift card for your returned item. Thank you for supporting our mission toput people towork!
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John C.
December 24, 2021, 9:54 pm
Terrible service.
Wanted tobuy avcr DVD combo with broke DVD drive and the office season 5missing 2discs hewouldn't come down onprice for either and said hecouldn't sell the office because ofthe missing discs lol they act like its anew item from Walmart. Most sets atgoodwill are missing discs.00
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Company's official reply
December 27, 2021, 6:38 pm
Hi John. Wethank and appreciate you for bringing this toour attention sowe can work oncontinuously improving our service. Our guest experience team has been notified ofyour recent experience atour store. Please contact usat404.420.9929toshare any additional concerns. Thankyou.
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Arely L.
December 18, 2021, 4:50 am
I can agree with other reviews onthe large variety ofthe store's clothing.
However, after visiting this goodwill onnumerous occasions Ihave realized that the staff here (including two ofthe managers) run the store tobenefit the staff more than its customers.
On one occasion Ihad asimilar experience tothat ofone described inanother review. Except that inmy experience there was aprice onthe boots Iwanted, and Iwas told that itwas the incorrect price and that itwould be$3more
than what was marked. Iasked why would the price beon the shoes ifit wasnt going tobe valid attime ofcheckout. When the manager came over hesaid, without ever looking atme directly, she either takes them atthe higher price ordoesn't buy them atall. Itook offense atthis considering that Iwas treated like someone who didnt even deserve tobe addressed todirectly. Intheend, Iwent through all ofthat tobe sold the shoes atthe price that was initially marked.On another, more recent occasion Iwas disrespected byanother female employee (Deleya). Iwas looking through womens pants when one fell off ofa hanger, and being the conscientious buyer that Iam Idecided topick itup off ofthe floor and place iton the rack sothat anemployee could hangit. This disrespectful woman walks upto meand snaps her fingers inmy face yelling that Ishouldn't beknocking clothes off ofhangers and mind what I'm doing. When Itried todefend myself she got into mypersonal space inan aggressive stance telling meI wasnt going totalk over her and that she didnt care what Isaid. Aman, who later claimed tobe amanager, pulled her away from meand then proceeded totalk tohis coworkers who had been watching usthe whole time while laughing and looking over atus. Itseems they were amused atthe fact that their staff can harass anyone that walks into their store. During the entire remainder ofmy shopping trip there, different staff members including the supposed manager were laughing behind the racks and looking over atus. This made mysister and Iso uncomfortable that wehad toleave the store. Mysister has severe anxiety and she had apanic attack after this because she felt ridiculed and she thought the woman was going tohit mewhen the altercation occured. Ittook usan hour ofher crying inthe car before wecould drive home.
All inall ahorrible Goodwill that Iwill not returnto.
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Company's official reply
December 21, 2021, 6:34 pm
We're sorry tohear about your recent experience Arely, aswe believe all ofour guests should betreated with respect. Our guest experience team has been notified ofthe incident. Ifyou have additional concerns, please contact usat404.420.9929. Thankyou.
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Steffer W.
December 13, 2021, 11:25 pm
Well organized, clean store and nice employees.
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Company's official reply
June 14, 2021, 10:39 pm
Thank you for your kind remarks Steffer. Byshopping and donating toGoodwill, you help usput North Georgians towork!
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Rodrigo P.
November 14, 2021, 2:23 am
No fitting rooms available (???). Looked through the men's section ofjeans and all the ones Ifound were women's jeans. Understaffed.
The only way totry out clothes isto buy them and return them ifyou don't like, but they only give you in-store credit for returns sothat's just ascam. Inother words, there's noway totry out clothes ina clothing store before you buy them.
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Company's official reply
November 1, 2021, 9:44 pm
Hi Rodrigo. We're sorry tohear that you didn't enjoy your experience with usas our goal isto provide the best possible shopping experience for all guests. Our guest experience team has been notified and weinvite you tocontact usat 404-420-9929ifyou have any additional concerns. Thankyou.
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Malpaisillo e.
November 8, 2021, 4:50 pm
Esta Tienda ofrece una variedad deopciones muy económicas para lafamilia yel hogar. Sipiensas enutensilios decocinas yelectrodomésticos, puedes encontrar una gran variedad deopciones muy económicas que teayudarán aahorrar dinero ycon elque podrás hacer otras inversiones importantes. Esverdad que las opciones ofrecidas son desegunda pero locierto esque bajo uncuidado dehigiene básica podrás gozar deun confort ybienestar económico familiar.
A mime encanta visitar ésta tiendade manera frecuente porque siempre encuentro muy buenas ofertas.
Felicidades aaquellos que piensan encompartir, yfelicidades agoodwill por centralizar estos beneficios para personas como nosotros.… – show00
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Company's official reply
November 8, 2021, 9:06 pm
Thanks Malpaisillo for supporting our mission toput people towork!
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Lee N.
November 2, 2021, 4:12 am
The customer service was nice and Iwas able toget what Iwanted
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Company's official reply
November 3, 2021, 4:13 pm
We're glad you enjoyed your time with usLee. Hurry back! Byshopping and donating toGoodwill, you help usput North Georgians towork!
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Amanda
October 25, 2021, 7:19 pm
Donating here iseasy and Ibuy blazers here for work all the time. They have agreat selection ofwork clothes and the people who work here are very friendly:)
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Company's official reply
October 27, 2021, 4:37 pm
Thank you for your kind remarks Amanda. Byshopping and donating toGoodwill, you help usput North Georgians towork!
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Jane C.
October 17, 2021, 4:53 pm
Lots ofbooks, mugs, and sweaters
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Company's official reply
October 20, 2021, 5:11 pm
We're glad you enjoyed your time with usJane. Hurry back! Byshopping and donating toGoodwill, you help usput North Georgians towork!
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Curtis P.
October 9, 2021, 11:04 pm
Found exactly what Iwas looking for ata great discount.
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Company's official reply
October 15, 2021, 11:09 pm
Hey Curtis. We're all about providing quality items ata bargain here atGoodwill! Byshopping and donating toGoodwill, you help usput North Georgians towork. Thankyou!
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Average rating- 4.2based on43 reviews and137 ratings
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