McDonald's reopens in Ukraine, feeding customers' nostalgia — and future hopes (2024)

Customers and delivery couriers line up at a newly reopened McDonald's in Kyiv on Tuesday. Three locations in Kyiv reopened for the first time since Russia's invasion on Feb. 24. Maxym Marusenko/NurPhoto via Getty Images hide caption

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Maxym Marusenko/NurPhoto via Getty Images

McDonald's reopens in Ukraine, feeding customers' nostalgia — and future hopes (2)

Customers and delivery couriers line up at a newly reopened McDonald's in Kyiv on Tuesday. Three locations in Kyiv reopened for the first time since Russia's invasion on Feb. 24.

Maxym Marusenko/NurPhoto via Getty Images

KYIV, Ukraine — McDonald's has reopened in Ukraine, after seven months of war.

The American fast food chain temporarily closed its more than 100 Ukrainian locations on Feb. 24, the day Russia invaded, citing the safety of employees.

Three locations reopened on Tuesday, welcoming war-weary Ukrainians back beneath the warm glow of the golden arches. Regular citizens and high government officials alike flocked to snap selfies with their Big Macs and devour meals they haven't been able to enjoy in months.

"It's a nice gift from McDonald's," says Yaroslav Holovatenko, as he clutches a Big and Tasty — a quarter-pounder — in a cold and rainy park in Pozniaky, an outer neighborhood of the capital Kyiv near all three of the reopened McDonald's.

Holovatenko and his friends have come from the other side of the city, across the Dnipro River. But this pilgrimage to McDonald's is more than a crosstown trek. It's about nostalgia too — and hope for the future.

Yaroslav Holovatenko (left) and a friend with their McDonald's meals in Kyiv on Wednesday. Ashley Westerman/NPR hide caption

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Ashley Westerman/NPR

McDonald's reopens in Ukraine, feeding customers' nostalgia — and future hopes (4)

Yaroslav Holovatenko (left) and a friend with their McDonald's meals in Kyiv on Wednesday.

Ashley Westerman/NPR

"When the war began, nobody was thinking about McDonald's, but now that things have begun to return to normal, it's nice to have some comfort food," he says.

Since the Russians retreated from the suburbs of Kyiv in April, as many as 3 million people have returned to the city, according to Mayor Vitaliy Klitschko.

"In recent months, we've become convinced that our reopening will return a small, albeit important, sense of normalcy to Ukraine," Paul Pomroy, McDonald's senior vice president, posted on the company's Ukrainian Instagram page in August. "Ukraine's leaders have said that returning to work is the best way for foreign companies to support the local economy and the Ukrainian nation."

And Holovatenko is not taking this meal for granted.

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McDonald's is leaving Russia, after more than 30 years

He is originally from Donetsk, which is set to hold a referendum — along with three other Russian-occupied regions — this weekend on whether to become part of the Russian Federation. If Russia annexes these regions, it means Donetsk won't have any McDonald's either. The chain has closed all of its locations in Russia, where local franchisees replaced McDonald's with a not-so-subtle knock-off.

Glovo food delivery couriers wait to pick up orders outside a McDonald's restaurant after the chain reopened in Kyiv on Tuesday. Valentyn Ogirenko/Reuters hide caption

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Valentyn Ogirenko/Reuters

McDonald's reopens in Ukraine, feeding customers' nostalgia — and future hopes (7)

Glovo food delivery couriers wait to pick up orders outside a McDonald's restaurant after the chain reopened in Kyiv on Tuesday.

Valentyn Ogirenko/Reuters

With the newly reopened McDonald's locations in Ukraine, there is a catch: customers can only order through delivery apps; there is no indoor dining. It's competitive too, with a cottage industry for McDonald's orders cropping up on Ukraine's version of Craigslist.

Outside one branch, dozens of people are camped out in the rain waiting up to three hours for their food ordered ahead of time via delivery app — while others desperately refresh their phones, grasping at a chance to place an order at all.

Meanwhile, delivery drivers buzz in and out of the restaurant, cradling the coveted orders in their arms like precious newborns.

Ukraine's main ride share company says rides to malls with open McDonald's went up by between 20% and 30% since the restaurants reopened.

"It's a rush. I pick up the order, deliver to the sidewalk, and repeat," says Maksym Khadav, one of the delivery drivers. "I get the appeal, but it's just food."

Hundreds of people line up outside the first McDonald's restaurant in the Soviet Union on its opening day in Moscow on Jan. 31, 1990. It was the first American fast-food restaurant to enter the Soviet Union. AP hide caption

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AP

McDonald's reopens in Ukraine, feeding customers' nostalgia — and future hopes (9)

Hundreds of people line up outside the first McDonald's restaurant in the Soviet Union on its opening day in Moscow on Jan. 31, 1990. It was the first American fast-food restaurant to enter the Soviet Union.

AP

That said, he's proud to have been the first driver in line for a pickup at the Aladdin Mall location. He guesses around 300 couriers were in line behind him.

Every Ukrainian of a certain age remembers when the first McDonald's opened in the Soviet Union in 1990. Even though a meal cost half a day's salary, hundreds lined up in Moscow for the American burgers.

"I thought they wanted to launch nuclear rockets at us, but they gave us McDonald's and peace instead," said a boy in a news report at the time.

Holovatenko says McDonald's reopening in Kyiv feels like a younger generation's version of what happened in 1990. With the long lines comes the hope of a free and democratic future.

McDonald's reopens in Ukraine, feeding customers' nostalgia — and future hopes (2024)

FAQs

McDonald's reopens in Ukraine, feeding customers' nostalgia — and future hopes? ›

McDonald's reopens in Ukraine, feeding customers' nostalgia — and future hopes All of the chain's 100-plus locations in Ukraine closed after Russia invaded in February. Three reopened in Kyiv this week, for delivery only. "It's a nice gift from McDonald's," one customer says.

Is McDonald's coming back to Ukraine? ›

But it reopened some branches in Ukraine in September 2022 while in Russia, the U.S. company sold its outlets. They reopened in June 2022 under new Russian branding. Blinken said McDonald's was eager to come back to Ukraine and the two diplomats wanted to mark the food chain's return with a quick visit.

What does McDonald's serve in Ukraine? ›

McDonalds Ukraine is the leading fast service restaurant chain in Ukraine with almost 60 restaurants and more than 5500 professional employees. McDonalds offers to customers wide selection of popular sandwiches, fries, non-alcoholic drinks, salads, milk desserts, etc.

Is McDonald's still in Ukraine? ›

As reported, McDonald's began the phased opening of restaurants in Ukraine on September 20, 2022. By February 24 of the same year, the network had 109 restaurants in 24 cities across the country. As of March 2024, there are 101 restaurants operating.

Did McDonald's donate to Ukraine? ›

Launched a Chicago-based investment strategy supporting local communities including a $3.5 million investment with 40 local nonprofit organizations. Donated over $5 million in 2022 in employee assistance and international relief support efforts led by the Red Cross in Ukraine and across Europe.

How many McDonald's are there in Ukraine? ›

The development was indeed very active - if by the end of 2020 there were 97 fast food restaurants in the network, by the end of 2021 there were 109. On May 21, 2021, the hundredth McDonald's restaurant in Ukraine was opened in Nikolsky shopping center in Kharkiv.

Is Mcdonalds still out of Russia? ›

On 1 December 2022, the last 9 Russian McDonald's restaurants at train stations and airports in St. Petersburg and Moscow closed. In January 2023, McDonald's closed its restaurants in Kazakhstan, believed to be due to supply issues, with its restaurants expected to be rebranded.

Is Burger King still in Russia? ›

While Burger King remains open for business in Russia, its biggest rival McDonald's, which corporately owned most of its restaurants, has managed to leave the country. KFC's parent company Yum! Brands has also sold more than 100 restaurants to a local operator in Russia, which were rebranded as Rostic's in April.

What did Russia replace McDonald's with? ›

Vkusno & tochka, which translates as "Tasty and that's it," took over the majority of Russia's McDonald's restaurants after the burger giant pulled out of the country following the Russian invasion of Ukraine. The first locations with the new menu, logo, and name opened in June 2022.

Is Kentucky Fried Chicken still in Russia? ›

April 17, 2023 – Yum! Brands has completed its exit from the Russian market by selling its KFC business in Russia to Smart Service Ltd., a local operator led by Konstantin Yurievich Kotov and Audrey Eduardovich Oskolkov.

Who is the biggest donor to Ukraine? ›

The majority of committed support by country has come from the United States, whose total aid commitment is valued at about $75 billion. The U.S. is followed by Germany and the United Kingdom for highest commitments overall. The European Union as a whole has committed approximately $93 billion in aid to Ukraine.

Who owns McDonalds? ›

McDonald's is owned by different shareholders, as it's a publicly traded company. According to CNN Business reports, most of this company's owners are institutional investors, who make up 70.14% of the outstanding shares. Individual owners only make up about 0.31%.

Does KFC support Ukraine? ›

Specifically, KFC's commitment will see the business hire and train 300 refugees, including Ukrainian refugee women, over three years across its restaurants in the Pan-European region. This commitment builds on KFC's successful refugee hiring pilots in Germany, Poland, and Romania in 2022.

What is the new McDonald's chain in Russia? ›

The golden arches and Big Mac may have gone, but Russians saw 15 McDonald's restaurants reopen on Sunday under new branding and ownership, according to its owner Alexander Nikolaevich Govor. The American fast-food giant has been renamed “Vkusno & Tochka,” which translates to “Tasty and that's it.”

How many McDonald's are there in Russia? ›

The number of McDonald's stores in Russia exceeded 850 as of February 2022, steadily increasing over the observed period. McDonald's was present in the country since January 1990.

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